Management Essentials Certificate Program

SDEA’s Management Essentials Certificate Program is ideal for new managers, as well as those interested in expanding their leadership capabilities. Expert instructors will teach participants to leverage both technical and people skills to meet new challenges with increased confidence and effectiveness.

Note: All Management Essentials courses can be taken individually or as a series.

Course Overview

  • Employee Orientation
  • Interviewing Techniques
  • Performance Appraisals
  • Fundamentals of Employment Law
  • Becoming a Confident Leader
  • Communication Skills
  • Managing Conflict
  • Time Management and Delegation
  • Documentation and Discipline

Advanced Management Certificate Program

SDEA’s Advanced Management Certificate Program is ideal for Managers or Supervisors looking to take their teams to the next level.

A confident leader inspires trust and loyalty in their team and presents goals in a way that gets the group excited about accomplishing those goals. The Advanced Management series helps promote even stronger communication skills, which results in solid relationships, a more diverse, inclusive, and collaborative team, and better ability to guide your team through the inevitable changes that are part of the work world.

This program is the level 2 program to the Management Essentials Certificate Course. To achieve the full value of the program, we recommend attendees complete some (but not all) of the Management Essential courses from the original series. 

Course Overview

  • Communications Skills Level II
  • Diversity and Inclusion
  • Coaching Level II
  • Employee Retention and Engagement
  • Resolving Conflict in a Relationship Building Way Level II
  • Building Effective Teams
  • 8 Steps to Leading Change

Note: All Advanced Management courses can be taken individually or as a series.

What graduates of the program are saying:

“I would absolutely recommend this program to others.”

“This program helped me understand my strengths and weaknesses as a leader and how to better myself.”

Upcoming Management Training