Management Essentials

SDEA’s Management Essentials Certificate Program is ideal for new managers as well as those interested in expanding their leadership capacity. Expert instructors will teach participants to leverage both technical and people skills to meet new challenges with increased confidence and effectiveness.

Note: All Management Essentials courses can be taken individually or as a whole series.

Course Overview

  • Employee Orientation
  • Interviewing Techniques
  • Performance Appraisals
  • Fundamentals of Employment Law
  • Becoming a Confident Leader
  • Communication Skills
  • Managing Conflict
  • Time Management and Delegation
  • Documentation and Discipline

What graduates of the program are saying:

“I would absolutely recommend this program to others.”

“This program helped me understand my strengths and weaknesses as a leader and how to better myself.”

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Upcoming Management Essentials Classes